Skip to main content

Immune Deficiency Foundation

Find a Physician
Ask IDF
My Account
How can we help you?

Donate Make a Sustaining Gift ––>

Search form

Search

About PI
Living with PI
Education and Events
Stay Informed
Get Involved
Ways to Give
Healthcare Professionals

My Account Technical Support

Home / My Account Technical Support

You are here

Thank you for visiting the IDF website! If you are experiencing difficulties, please complete this form to help us better assist you. The appropriate team member will respond to your inquiry.

What is your first name? *

What is your last name? *

What is your e-mail address? *

What type of device are you using to access this site? *

Desktop Computer

Laptop

Tablet

Smartphone - iOs

Smartphone - Android

Smartphone - Other

Other

What type of device are you using to access this site? Other

What internet browser are you using? *

Chrome

Firefox

Internet Explorer / Edge

Safari

Other

What internet browser are you using? Other

Are you having trouble logging into your My Account? *

Yes

No

Many of our constituents have not yet created a My Account but still exist in our database. Others change their e-mail which causes login issues.

Are you sure you have an account and/or using the correct e-mail? *

Yes, I have an account and I am using the correct e-mail

I may have changed my e-mail. Please use the following e-mail for My Account:

Are you sure you have an account and/or using the correct e-mail? I may have changed my e-mail. Please use the following e-mail for My Account:

Is your password not working or are you not getting a password reset email? *

I have not received a password reset e-mail even when I check my spam folders.

I have received a password reset e-mail but it still does not work.

Something else is happening:

Is your password not working or are you not getting a password reset email? Something else is happening:

Please try all of the below before submitting this form.

Please select all that apply: *

I have cleared my cache and still cannot login

I have tried a different browser and still cannot login

I have tried a different device and still cannot login

I have also tried something else (please specify):

Please select all that apply: I have also tried something else (please specify):

Please indicate your Relationship *

We are requesting this information in case we need to create a new account for you.

Person with a PI

Parent/Caregiver of a Person with a PI

Spouse/Partner of a Person with a PI

Sibling of a Person with a PI

Other Relative of a Person with a PI

Medical Professional

Industry Representative

Other

Friend

Undiagnosed: Seeking Diagnosis

Which IDF service(s) are you trying to access? *

IDF Walks

Updating contact information

Correcting errors on My Account

Event Registration

Ask IDF

Physician Finder

Ordering a Publication

Subscribing to e-mail lists

Other

Which IDF service(s) are you trying to access? Other

Please describe your issue below. *

Please note that this form is exclusively technical support issues. We cannot assist with other types of IDF service specific questions.

The IDF website is supported by:

Sign-up for Updates from IDF

Sign up to receive news and helpful resources in your inbox. You can cancel at any time.

Immune Deficiency Foundation
110 West Road, Suite 300
Towson, Maryland 21204
Directions

©2020 Immune Deficiency Foundation.
Designed by BackOffice Thinking.

Immune Deficiency Foundation is a 501(c)(3) organization (EIN: 52-1214782)

About IDF
Mission & Vision
History
Board of Trustees
Physician Advisory Committee
Nurse Advisory Committee
Staff Management Team
Employment Opportunities
Supporters
Policies
Reports
Contact Us
Terms of Use

Donate
Facebook
Twitter
LinkedIn
Instagram
IDF Friends

Create or login to your account to join the IDF community and optimize your experience on the IDF website.

Please enter your email address

Login to your account

E-mail Address *

Enter your login e-mail address.

Password *

Enter the password that accompanies your username.

Request a new password

Create your login

Your first name

Your last name

Your email address

Create your password

Confirm your password

Create your account

Your first name

Your last name

Your email address

Create your password

Confirm your password

LOGIN MODAL BLOCK HERE