Thank you for visiting the IDF website! If you are experiencing difficulties, please complete this form to help us better assist you. The appropriate team member will respond to your inquiry. What is your first name? * What is your last name? * What is your e-mail address? * What type of device are you using to access this site? * Desktop Computer Laptop Tablet Smartphone - iOs Smartphone - Android Smartphone - Other Other What type of device are you using to access this site? Other What internet browser are you using? * Chrome Firefox Internet Explorer / Edge Safari Other What internet browser are you using? Other Are you having trouble logging into your My Account? * Yes No Many of our constituents have not yet created a My Account but still exist in our database. Others change their e-mail which causes login issues. Are you sure you have an account and/or using the correct e-mail? * Yes, I have an account and I am using the correct e-mail I may have changed my e-mail. Please use the following e-mail for My Account: Are you sure you have an account and/or using the correct e-mail? I may have changed my e-mail. Please use the following e-mail for My Account: Is your password not working or are you not getting a password reset email? * I have not received a password reset e-mail even when I check my spam folders. I have received a password reset e-mail but it still does not work. Something else is happening: Is your password not working or are you not getting a password reset email? Something else is happening: Please try all of the below before submitting this form. Please select all that apply: * I have cleared my cache and still cannot login I have tried a different browser and still cannot login I have tried a different device and still cannot login I have also tried something else (please specify): Please select all that apply: I have also tried something else (please specify): Please indicate your Relationship * We are requesting this information in case we need to create a new account for you. Person with a PI Parent/Caregiver of a Person with a PI Spouse/Partner of a Person with a PI Sibling of a Person with a PI Other Relative of a Person with a PI Medical Professional Industry Representative Other Friend Undiagnosed: Seeking Diagnosis Which IDF service(s) are you trying to access? * IDF Walks Updating contact information Correcting errors on My Account Event Registration Ask IDF Physician Finder Ordering a Publication Subscribing to e-mail lists Other Which IDF service(s) are you trying to access? Other Please describe your issue below. * Please note that this form is exclusively technical support issues. We cannot assist with other types of IDF service specific questions.